Terms and Conditions for Loliglo Creative – Effective 19/11/2024

Welcome to Loliglo Creative, an online platform dedicated to providing a diverse range of art and craft products. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully:

1. Product Information:

• We strive to provide accurate and detailed information about our products, including descriptions, pricing, and availability. However, we do not guarantee the accuracy or completeness of this information.

2. Orders and Payments:

• By placing an order, you agree to purchase the selected products at the prices indicated, along with any applicable taxes and shipping fees.
• Payment is processed securely through our chosen payment gateway. We do not store your payment information.
• Cash or Card payment on delivery is available for LOCAL delivery in Australia to areas with postcodes 3145, 3148, 3162, 3163, 3165, 3166, 3167, 3168, 3169, 3185, 3186, 3187, 3188, 3189, 3190, 3192, 3193, 3194, 3204. (No change given, so please have exact amount of cash on hand).

3. Shipping and Delivery:

• We offer both physical and digital products. Physical products are shipped or delivered to the address provided during checkout.
• Digital products are delivered electronically. Please ensure accurate email information for digital product delivery.

• While I’d love to offer free shipping, I believe it’s more honest to be upfront about costs. This means not hiding shipping fees in product prices. Even big companies like Amazon charge a yearly fee for their Prime shipping service. I’m committed to keeping my shipping costs as low as possible and don’t make any extra money on packaging and shipping.

• Shipping Costs:
  • FREE LOCAL delivery in Australia to areas with postcodes 3145, 3148, 3162, 3163, 3165, 3166, 3167, 3168, 3169, 3185, 3186, 3187, 3188, 3189, 3190, 3192, 3193, 3194, 3204 for orders over $25.00.
  • Flat rate of $8.99 Tracked Courier shipping to most of Australia.
  • Flat rate of $15.00 Tracked Courier shipping to regional and remote locations in Australia.
  • Flat rate of $17.98 tracked shipping to New Zealand.
  • FREE SHIPPING for orders over $99 (Australia) and $149 (New Zealand).

4. Returns and Refunds:

• Refer to our separate Return Policy for information on returns and refunds for both physical and digital products.

5. Intellectual Property:

• All content on our website, including product images, text, and design, is the intellectual property of Loliglo Creative. Reproduction or distribution without permission is prohibited.

6. Privacy:

• Your privacy is important to us. Refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

7. User Accounts:

• You are responsible for maintaining the confidentiality of your account information. Notify us immediately of any unauthorised use or security breach.

8. Changes to Terms and Conditions:

• We reserve the right to modify these terms and conditions at any time. Changes will be effective upon posting on our website.

9. Governing Law:

• These terms and conditions are governed by the laws of Australia. Any disputes will be resolved in accordance with these laws.

10. Contact Information:

• For any inquiries or concerns, contact us.

Thank you for choosing Loliglo Creative. We appreciate your business and hope you enjoy our art and craft products.